As outsourcing becomes more and more popular, more people and companies are trying to get in on the action. Outsourcing vendors are popping up all over the place claiming to be experts in a particular field. The problem is that not everyone is as expert as they say they are. There are some advantages and risks of outsourcing. Choosing the right vendor is the first step in ensuring a successful outsourcing experience. There are some other issues a business should consider when deciding whether or not to contract work to an outside vendor.
Risk of outsourcing
THE RISK OF A UNTRUSTWORTHY COMPANY
A major concern in the business world is the safety and protection of possibly confidential information. A less than reputable outsourcing company may consider selling your information to other companies or leaking your private business information. This would obviously break the contract and open the door for lawsuits, but the information will have already been leaked. This problem is especially troublesome in the IT world, where technology increases daily, and everyone is after the latest advances. To avoid these issues when working with an outsourcing company, make sure to do plenty of research on the vendor. Consult past clients and do not hesitate to ask the vendors as many questions as you need to make sure you feel secure with hiring them.
Risk of a deadline
Deadlines are set for a reason and are typically crucial. Product launches or other significant events may be scheduled around the specific deadline of a project. Missing a deadline could mean a huge financial loss for any company, especially for a large project, not to mention a mark against a business’s reputation. When a company outsources, they are giving up much of their control over the process. There are times when a vendor may have taken on more than they can handle or not have the best resources available, which could cause them to miss a deadline. It is important to know about a vendor’s track record and project production history. Have they been reliable in the past? When discussing a project, make sure to ask if the vendor has ever missed a deadline in the past and if so, why. A past mistake does not make the vendor unreliable; what matters are the reasons behind the mistake and how the vendor chose to resolve the issue.
While choosing to outsource work will typically save a business money, there is a slight financial risk involved. Research numerous vendors and get price quotes to ensure you are getting a fair and competitive price. A vendor who charges less will not necessarily be the best vendor for the job. The more you know about the vendor you are looking to contract out with, the less of a financial risk your company is taking. If you choose to outsource with a questionable vendor, you may risk having to pay for a project that is less than great. This could result in having to hire staff to fix the project or outsourcing to a different company to get the work done. Be certain to do plenty of research when considering vendors. This will ensure the least risk to your company.